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TERMS OF SERVICE
(TOS)
Rex Internet Solutions ("The Company") agrees
to furnish services to the Subscriber, subject
to the following TOS (Terms of Service).
Use of Rex Internet Solutions Service constitutes acceptance
and agreement to Rex Internet Solutions'
AUP as well as Rex Internet Solutions' TOS (Terms of
Service).
All provisions of this contract are subject to
the TOS (Terms of Service) of Rex Internet Solutions.net
and AUP (Acceptable Use Policy).
The AUP may be changed from time to time at the
discretion of the Company. Subscriber understands
that change to the AUP by the Company shall not
be grounds for early contract termination or non-payment.
1. Disclosure to Law Enforcement:
The AUP specifically prohibits the use of our
service for illegal activities. Therefore, Subscriber
agrees that the Company may disclose any and all
subscriber information including assigned IP numbers,
account history, account use, etc. to any law
enforcement agent who makes a written request
without further consent or notification to the
Subscriber. In addition Rex Internet Solutions shall have
the right to terminate all service set forth in
this Agreement.
2. Service Rates:
Subscriber acknowledges that the nature of the
service furnished and the initial rates and charges
have been communicated to Subscriber. Subscriber
is aware that the Company may prospectively change
the pecified rates and charges from time to time.
The promotional offer is contingent upon Company
achieving and maintaining its cost of service
goals including but not limited to rates charged
to company by its suppliers.
3. Failure to Pay:
The Company may temporarily deny service or terminate
this Agreement upon the failure of subscriber
to pay charges when due. Such termination or denial
will not relieve Subscriber of responsibility
for the payment of all accrued charges, plus reasonable
interest and any collection fees.
4. Subscriber acknowledges
that the service provided is of such a nature
that service can be interrupted for many reasons
other than the negligence of the company and that
damages resulting from any interruption of service
are difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for
any damages arising from such causes beyond the
direct and exclusive control of the company. Subscriber
further acknowledges that the company's liability
for its own negligence may not in any event exceed
an amount equivalent to charges payable by subscriber
for services during the period damages occurred.
In no event shall the company be liable for any
special or consequential damages, loss or injury.
5. New Domain Accounts:
All new webhosting accounts involving new domains
will be set up and entered into our DNS servers
within 3 to 5 business days. Due to unforeseen
complications, however, this process may sometimes
require up to 7 business days. If the new domain
is registered by the account holder, there will
be no handling fee. If the domain is registered
by Rex Internet Solutions.net on behalf of the account
holder a handling fee will be incurred.
6. Transfer of Domains:
New webhosting accounts which involve the transfer
of a domain from another provider to Rex Internet Solutions.net
will require a minimum of seven (7) days to be
set up and entered into our DNS servers. In some
cases, such transfers may take up to sixty (60)
days. Due to the unpredictable nature of the transfer
process, no guarantees are made regarding the
amount of time a specific transfer may take. If
the transfer of the domain is done by Rex Internet Solutions.net
on behalf of the account holder a handling fee
will be incurred. If the customer cancels service
during the transfer period for any reason, all
charges are considered earned.
7. SPAM and Unsolicited
Commercial Email (UCE): Rex Internet Solutions takes
a zero tolerance approach to the sending of Unsolicited
Commercial Email (UCE) or SPAM over our network.
Very simply this means that customers of Rex Internet Solutions
may not use or permit others to use our network
to transact in UCE. Customers of Rex Internet Solutions
may not host, or permit hosting of, sites or information
that is advertised by UCE from other networks.
In addition, it is not acceptable to transmit
bulk email through remote SOCKS, HTTP or other
similar proxies who in turn make a SMTP (TCP port
25) connection to the destination mail servers.
This technique may result in account suspension
or termination. Violations of this policy carry
severe penalties, including termination of service.
In order to prevent unnecessary blacklisting due
to spam we reserve the right to occasionally sample
bulk email being sent from servers.
a. Violation of Rex Internet Solutions'
SPAM policy will result in severe penalties.
Upon notification of an alleged violation
of our SPAM policy, Rex Internet Solutions will initiate
an immediate investigation (within 48 hours
of notification). During the investigation,
Rex Internet Solutions may restrict customer access
to the network to prevent further violations.
If a customer is found to be in violation
of our SPAM policy, Rex Internet Solutions may, at
its sole discretion, restrict, suspend or
terminate customer's account. Further, Rex
Solutions reserves the right to pursue civil
remedies for any costs associated with the
investigation of a substantiated policy
violation. Rex Internet Solutions will notify law
enforcement officials if the violation is
believed to be a criminal offense.
b. As our Customers are ultimately responsible
for the actions of their clients over the
Rex Internet Solutions network, it is advisable that
Customers develop a similar, or stricter,
policy for their clients.
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IMPORTANT NOTICE:
Anyone hosting websites or services that support
spammers or cause any of our IP space to be listed
in any of
the various Spam Databases will have their server
immediately removed from our network. The server
will not
be reconnected until such time that you agree
to remove ANY and
ALL traces of the
offending material
immediately upon reconnection and agree to allow
us access to the server to confirm that all material
has been
COMPLETELY removed.
Severe violations may result in immediate and
permanent removal of the server from
our network without notice to the customer. Any
server guilty of a second violation WILL
be immediately and
permanently removed from our network without notice.
8. Network
a. Bandwidth
and Disk Usage: Customer agrees that
bandwidth and disk usage shall not exceed
the number of megabytes per month for the
Services ordered by Customer on the Order
Form (the "Agreed Usage"). Rex
Solutions will monitor Customer's bandwidth
and disk usage. Rex Internet Solutions shall have
the right to take corrective action if Customer's
bandwidth or disk usage exceeds the Agreed
Usage. Such corrective action may include
the assessment of additional charges, disconnection
or discontinuance of any and all Services,
or termination of this Agreement, which
actions may be taken is in Rex Internet Solutions'
sole and absolute discretion. If Rex Internet Solutions
takes any corrective action under this section,
Customer shall not be entitled to a refund
of any fees paid in advance prior to such
action. In the event
that a customer exceeds the included allocation,
Rex Internet Solutions may, at its sole discretion,
collect a deposit, in an amount determined
by Rex Internet Solutions, against customer's credit
card on file with Rex Internet Solutions.
b. System and Network
Security: Users are prohibited from
violating or attempting to violate the security
of the Rex Internet Solutions Network. Violations
of system or network security may result
in civil or criminal liability. Rex Internet Solutions
will investigate occurrences, which may
involve such violations and may involve,
and cooperate with, law enforcement authorities
in prosecuting Users who are involved in
such violations. These violations include,
without limitation: |
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i. Accessing data
not intended for such User or logging into
a server or account, which such User is not
authorized to access.
ii. Attempting to probe, scan or test the
vulnerability of a system or network or to
breach security or authentication measures
without proper authorization.
iii. Attempting to interfere with service
to any user, host or network, including, without
limitation, via means of overloading, "flooding",
"mail bombing" or "crashing".
iv. Forging any TCP/IP packet header or any
part of the header information in any e-mail
or newsgroup posting.
v. Taking any action in order to obtain services
to which such User is not entitled. |
9. Suspension of Service
or Cancellation: Rex Internet Solutions reserves
the right to suspend network access to any customer
if in the judgment of the Rex Internet Solutions network
administrators the customer's server is the source
or target of the violation of any of the other
terms of the AUP or for any other reason which
Rex Internet Solutions chooses. If inappropriate activity
is detected, all accounts of the Customer in question
will be deactivated until an investigation is
complete. Prior notification to the Customer is
not assured. In extreme cases, law enforcement
will be contacted regarding the activity. The
customer will not be credited for the time the
customer's machines were suspended.
10. Rex Internet Solutions
reserves the right to amend its policies at any
time. All Sub-Networks, resellers and managed
servers of Rex Internet Solutions must adhere to the above
policies. Failure to follow any term or condition
will be grounds for immediate Cancellation. You
will be held responsible for the actions of your
clients in the matter described on these Terms
and conditions. Therefore, it is in your best
interest to implement a similar or stricter Terms
and conditions or otherwise called Acceptable
Terms of use policy.
11. Indemnification:
Rex Internet Solutions wishes to emphasize that in agreeing
to the Rex Internet Solutions Acceptable
Use Policy (AUP) and Terms of Service (ToS),
customer indemnifies Rex Internet Solutions for any violation
of the Acceptable Use Policy
(AUP) and Terms of Service (ToS) that results
in loss to Rex Internet Solutions or the bringing of any
claim against Rex Internet Solutions by any third-party.
This means that if Rex Internet Solutions is sued because
of a customer's or a customer of a customer's
activity, the customer will pay any damages awarded
against Rex Internet Solutions, plus all costs and attorney's
fees.
12. Miscellaneous Provisions:
You must provide us with, and keep current, good
contact information for you. E-mail, fax, and
telephone contacts are used, in that order of
preference.
a. A waiver by the Company
of any breach of any provision of this Agreement
by Subscriber shall not operate as or be construed
as a continuing or subsequent waiver thereof
or as a waiver of any breach of any other
provision thereof.
b. Subscriber shall not transfer or assign
this Agreement without the prior written consent
of the Company. Company may assign Agreement
at anytime without consent from or notice
to Subscriber. Company reserves right to cancel
customers rights under this contract at anytime
without further obligation.
c . Rex Internet Solutions takes no responsibility
for any material input by others and not posted
to the Rex Internet Solutions Network by Rex Internet Solutions.
Rex Internet Solutions is not responsible for the content
of any other websites linked to the Rex Internet Solutions
Network; links are provided as Internet navigation
tools only. Rex Internet Solutions disclaims any responsibility
for any such inappropriate use and any liability
to any person or party for any other person
or party's violation of
this policy.
d. Rex Internet Solutions is not responsible for any
damages your business may suffer. Rex Internet Solutions
does not make implied or written warranties
for any of our services. Rex Internet Solutions denies
any warranty or merchantability for a specific
purpose. This includes loss of data resulting
from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused
by Rex Internet Solutions.
e. It is absolutely forbidden to host pornographic
content or IRC servers on Virtual Server Accounts.
Virtual Server Accounts found hosting this
material will be subject to immediate cancellation
without refund. |
13. Responsibility for
Content: You, as Rex Internet Solutions' customer,
are solely responsible for the content stored
on and served by your Rex Internet Solutions server.
14. Denial of Service:
We reserve the right to refuse service to anyone
at any time for any reason.

© 2003-2005 Rex Internet Solutions. All rights
reserved.
Please read our AUP
and our TOS.

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